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  • Monique McGinnis

New Booking Portal

Updated: May 27

We are very excited to announce that Hiss and Purr Petcare is implementing new Pet Sitting Software to improve your experience as you use our services! The new software is called Time To Pet and all of our customers now have their very own Client Portal account on the system. Using your Client Portal, you can now provide real-time updates to all of your pet information, your information as well as request future services, view all scheduled events, view your invoices and more.


To activate your account, please visit https://www.timetopet.com/portal/activate and enter your email address and click “Send Activation Email”. You will receive an email with a link to activate your account.


After logging in for the first time, please take a moment to review all of the information in the “Pets” section as well as the “My Info” section. If any information needs to be updated, please take a moment to update the info as well. If you have any questions about using the Portal, you can visit the Help Section (http://help.timetopet.com/collection/7-client-portal) or you can contact us directly.

You can also download the Time To Pet app and login using your existing client portal login credentials.


In the app - you can update your information, view and send messages, request services and much more. The app also supports push notifications if you’d like to receive notifications when we’ve sent you a new message.


The app can be downloaded right from the Apple App Store (https://itunes.apple.com/us/app/time-to-pet/id957456517?mt=8) or from the Google Play Store (https://play.google.com/store/apps/details?id=com.sweetss.timetopet&hl=en). You can also just search for “Time To Pet”.

And you can also access the Client Application help documentation right here: http://help.timetopet.com/collection/149-client-application as well as a video walkthrough Using the Time To Pet Client App - Video

Thank you!


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